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Brand Partner make all efforts to ensure your products are dispatched to your desired destination across Australia generally within 1 to 2 days for undecorated items and 1 to 2 weeks for decorated items. In most instances shipping will occur direct from manufacturers, as such delivery times will vary depending upon the product and will be adequately communicated at quotation stage.

Delivery times will vary depending upon final destination and are additional to the above times.

Orders that require decoration are a minimum 2 weeks from written artwork approval with an estimated delivery time of 2 to 4 weeks, due to the process of production (decoration is a physical process involving the set-up of artwork and the process of programming and loading machines). This is a general guide of our standard time frame and delays can occur during busy production periods, due to stock supply delays, or artwork editing/delays. Any unforeseen delivery delays will be adequately communicated.

Brand Partner will endeavour to make every effort to deliver all orders in completion as promptly as possible and by the requested or estimated date. Brand Partner reserves the right to make part deliveries of any order, and each part delivery shall constitute a separate sale of goods upon these terms and conditions. A part delivery of an order shall not invalidate the balance of an order.

For detailed shipping policy please refer to the terms and conditions on this website.